Purchases & Refunds
Last updated: July 23, 2026
TapMap Daily ("the app", "we", "us") is published by Ropolabs. This policy explains how in-app purchases and refunds work.
1. How payments are processed
TapMap Daily is free to download and play. Optional in-app purchases — coin packs and the Remove Ads upgrade — are sold and processed entirely by the Apple App Store (on iOS) and Google Play (on Android). Ropolabs does not process your payment directly and never receives or stores your card, bank, or UPI details. Your purchase is governed by the terms of the store you buy through.
2. Pricing, currency & taxes
The exact price, currency, and any applicable taxes are always shown at checkout in the App Store or Google Play before you confirm the purchase, based on your store region. We do not publish prices on this site — the store is the only accurate source, and it shows the price in your own currency.
3. Coin packs (consumable)
Coins are a virtual, in-app currency used for optional hints and power-ups. When you buy a coin pack, the coins are credited to your in-app balance immediately. Because the digital content is delivered instantly and consumed within the app, coin purchases are generally non-refundable once credited, except where a refund is required by applicable law or granted under the store's own policy.
Coins have no monetary value, cannot be exchanged for cash, and cannot be transferred between accounts. See our Terms of Use.
4. Remove Ads (one-time purchase)
Remove Ads is a one-time, non-consumable purchase that turns off advertising in the app. It is not a subscription — there is no recurring charge and nothing to cancel. It is tied to your Apple ID or Google account and can be restored on a new device (see below).
5. Subscriptions (auto-renewing)
TapMap Pro and the Daily Archive Monthly Pass are auto-renewing subscriptions. Payment is charged to your Apple ID or Google Play account when you confirm the purchase. The subscription renews automatically for the same period and price unless auto-renew is turned off at least 24 hours before the end of the current period; your account is charged for the renewal within 24 hours before that period ends.
You can manage or cancel a subscription at any time:
- Apple: Settings → your name → Subscriptions.
- Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions.
Cancelling stops future renewals — you keep access until the end of the period you have already paid for. Deleting the app does not cancel a subscription. Partial periods are not normally refunded, except where a refund is required by applicable law or granted under the store's own policy.
6. Requesting a refund
Because Apple and Google are the merchants of record for in-app purchases, refund requests are handled through them:
- Apple: request a refund at reportaproblem.apple.com.
- Google Play: request a refund at Google Play Help — refunds.
If a purchase did not deliver what it should have (for example, coins that were charged but not credited), contact us at support@ropolabs.com and we will investigate and, where appropriate, help you obtain a refund through the store or restore your purchase.
7. Restoring purchases
The Remove Ads upgrade can be restored on a new device using the same Apple ID or Google account via the "Restore Purchases" option in the app. Consumable coins are tied to the account balance where they were credited.
8. Contact
Questions about a purchase or refund? Email support@ropolabs.com. We usually reply within a few days.